Last updated: August 16, 2025
At MockTestHero.com, we are committed to ensuring timely delivery of all orders, both domestic and international.
1. International Shipping
- For international buyers, orders are shipped and delivered only through registered international courier companies and/or International Speed Post.
2. Domestic Shipping
- For domestic buyers, orders are shipped through registered domestic courier companies and/or Speed Post.
3. Order Processing & Timelines
- Orders are generally shipped within 0–7 business days from the date of order confirmation and successful payment.
- In cases where a specific delivery date is agreed upon at the time of order confirmation, we will ensure dispatch as per that commitment.
- Actual delivery timelines are subject to the operational norms of the courier company or postal authorities.
4. Limitation of Liability
- MockTestHero.com shall not be held liable for any delays caused by courier companies, postal authorities, or other logistics providers.
- Our responsibility is limited to handing over the consignment to the courier/postal service within the specified time frame (0–7 business days or as per the agreed delivery date).
5. Delivery Address
- All orders will be delivered to the address provided by the buyer at the time of placing the order.
- Confirmation of order dispatch and delivery will be communicated to the registered email ID provided during registration.
6. Customer Support
For any issues related to shipping, delivery, or utilization of our services, you may contact our support team at:
📧 support@MockTestHero.com